Refund policy
At Gizmosbuy, your satisfaction is our top priority. We aim to deliver high-quality products with a hassle-free shopping experience. If you’re not completely happy with your purchase, our return and refund policy is here to help.
1. Eligibility for Returns
- You may request a return within 7–10 days of receiving your order.
- Items must be unused, undamaged, and in original packaging with all tags, manuals, and accessories included.
- Proof of purchase (invoice or order confirmation) is required.
2. Non-Returnable Items
- Clearance, sale, or final-sale products.
- Customized or personalized items.
- Items showing signs of wear, misuse, or physical damage after delivery.
3. Refund Process
- Once your return is received and inspected, you’ll be notified of approval or rejection.
- Approved refunds will be issued to your original payment method within 5–7 business days.
- Shipping charges, COD fees, or handling charges are non-refundable.
4. Exchanges
- Exchanges are only available for items that are defective, damaged, or incorrect.
- To request an exchange, contact us within 48 hours of delivery with photos of the issue.
5. Damaged or Wrong Products
- If you receive a damaged, defective, or incorrect item, notify us immediately with photos and your order details.
- We will arrange a replacement or refund at no extra cost.
6. Return Shipping
- Customers are responsible for return shipping costs unless the product is defective or an incorrect item was sent.
- We recommend using a trackable shipping service to avoid delays.
7. Contact Us
For any questions about returns or refunds, reach out to us:
📧 Email: support@gizmosbuy.com
📞 Phone: +91 8108743060